Terms of service
Terms of Service
By accessing or purchasing from NexaGear, you agree to these Terms of Service. Please read them carefully before using our website or placing an order.
1. Online Store Terms
You must provide accurate and complete information when placing an order. You are responsible for ensuring that your billing, shipping and contact details are correct.
NexaGear reserves the right to refuse, cancel or limit an order where reasonably necessary, including in cases of suspected fraud, pricing errors, product unavailability or incorrect customer information.
2. Products and Availability
We aim to display product descriptions, images, specifications and prices as accurately as possible.
Product colors and appearance may vary slightly depending on your device or display.
Availability may change without notice. If an ordered product becomes unavailable, we will contact you and provide an appropriate solution, including a refund where applicable.
3. Prices and Payment
Prices displayed at checkout are the prices applicable to your order at the time of purchase.
Any applicable shipping costs, taxes, duties or other charges will be shown or communicated where required by applicable law.
Payment must be successfully completed before an order can be processed.
4. Shipping and Delivery
Delivery times shown on our website are estimates unless expressly stated otherwise.
International orders may be fulfilled by third-party logistics partners or suppliers.
Customers will receive shipping information when available. Please ensure that your delivery address is accurate before completing your purchase.
Our detailed shipping terms are available in our Shipping Policy.
5. Returns, Cancellations and Refunds
Returns, cancellations and refunds are governed by our Return & Refund Policy and by any mandatory consumer rights that apply to your purchase.
Customers in the European Union generally have a right to withdraw from eligible online purchases within the legally applicable withdrawal period. Nothing in these Terms limits any mandatory rights granted by applicable consumer law.
6. Damaged, Defective or Incorrect Products
If you receive a product that is damaged, defective, incorrect or otherwise not in conformity with your order, please contact NexaGear customer support as soon as possible.
We will provide the remedies required by applicable consumer law, which may include repair, replacement, price reduction or refund where applicable.
7. Third-Party Services
Certain services used by NexaGear, including payment processing, shipping and order fulfillment, may be provided by third parties.
Their services may be subject to additional terms and conditions.
8. Intellectual Property
All NexaGear branding, website design, original content, graphics and other intellectual property owned by NexaGear may not be copied, reproduced or used without permission.
Third-party trademarks and product names remain the property of their respective owners.
9. Prohibited Use
You may not use our website for unlawful, fraudulent or abusive purposes, interfere with its operation, attempt unauthorized access, or violate applicable laws.
10. Limitation of Liability
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
To the extent permitted by law, NexaGear will not be responsible for indirect or consequential losses arising from circumstances beyond our reasonable control.
11. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, business practices or legal requirements.
The version applicable to an order is the version in effect when that order is placed, unless applicable law requires otherwise.
12. Contact
For questions regarding these Terms of Service or an order, please contact NexaGear customer support through the contact details provided on our website.